Terms of Supply

The following Terms & Conditions of business are in effect as at 1ST January 2015:

The following are our terms and conditions of business and no others will be accepted unless agreed to in writing by MT cold Storage Solutions Limited:

  1. Orders
    Orders must be placed in writing, either by email or letter.
  1. Prices
    Prices are those as indicated to you by our quotation or email confirmation, or as listed on our website at www.www.mtcss.co.uk These prices exclude VAT.
  1. Quotations
    All quotations are valid for 30 days from quotation date.
  1. Payment
    All goods and services must be paid for upon receipt of order or completion of works or as determined by your agreed credit terms. We reserve the right to apply a late payment charge of 8% plus the Bank of England Base Rate of the amount outstanding for each month or part month for which the account is overdue. Any account queries must be made within 14 working days of the date of invoice.
  1. Delivery
    All deliveries must be checked and signed for on delivery by an authorised member of the customer’s staff. Any shortfalls or damage to goods supplied must be reported in writing to MT Cold Storage Solutions within 2 working days from the date of delivery.
  1. Return of Goods
    An application for the return of goods must be made within 5 days of delivery and goods may only be returned with the prior written agreement of MT Cold Storage Solutions Limited.
    Any goods returned must be in the original packaging and unused.
    The cost of returning goods resulting from factors other than our error will be met by the customer.
    The return of non-standard and bespoke items will not be accepted and will be invoiced in full.
  1. Ownership

    All goods purchased remain the property of MT Cold Storage Solutions Limited until paid for in full.