Modular cold rooms are one of the most versatile and affordable cold storage solutions, but with so many options available it can be difficult to know who to choose as your supplier. Here are some of the key questions that the team at MTCSS encourage customers to ask.
1) How Do I Know I Can Trust You?
It takes time to build trust, so one of the best ways of learning whether or not a cold room supplier is right for you is to check their testimonials. It’s also a good idea to follow-up on testimonials to see whether the modular cold room is still performing as promised.
2) Who Will Be Doing The Installation?
Although working with subcontractors can sometimes be successful, walk-in cold rooms are one investment where it pays to make sure that the supplier carries out the entire project. This is because the familiarity and experience of in-house engineers will result in a hassle-free installation. For bonus points, look for a CSCS-card carrying supplier, such as MTCSS.
3) How Long Does It Take To Install A Cold Room?
The time taken to install a cold room depends upon the size and complexity of the project. To ensure design efficiency, a site inspection is often a good idea. Based on this, the supplier should be able to provide an accurate and convenient schedule.
4) What Happens If I Run Into Problems After Installation?
Reputable suppliers will keep the chances of problems to a minimum, but it’s important to ask what they would do in the event of an issue. The ideal aftercare package includes a warranty and guarantee, a friendly ear to answer any queries, and technical support if required. Aim for a supplier that focuses on speed of response, as this will minimise potential downtime and wastage.
5) How Can I Ensure The Efficiency Of My Cold Room?
The care of cold rooms is crucial to their performance. A well-maintained cold room will run at maximum efficiency, and your supplier should be able to explain how this can be ensured in-house. It’s also worth noting that choosing suppliers who work with market-leading manufacturers will significantly influence the final result.
What Next?
If you’d like these and other questions answering, MTCSS are here to help. We’re dedicated to bringing together our technical experience with our customer-focused ethos to ensure quality, efficiency, and excellent aftercare.
